Privacy Policy

Last updated: 7th January 2026

At Ivory Heritage Club, discretion is central to everything we do.
This Privacy Policy explains how we collect, use, safeguard, and protect your personal information when you interact with our website, apply for membership, submit an enquiry, or engage with our services.

We are committed to handling your information with the highest level of care, security, and confidentiality.

1. Information We Collect

We may collect the following information:

1.1 Information You Provide Directly

• Name
• Email address
• Phone number (if provided voluntarily)
• Geographic region
• Membership application details
• Companion application details
• Booking or enquiry-related information submitted voluntarily
• Any information provided via contact or enquiry forms

1.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referral sources
• Cookies and similar technologies (see Cookie Notice)

1.3 Sensitive Information

Ivory Heritage Club does not request or store explicit content or adult media.
Any personal or sensitive information shared voluntarily is treated as strictly confidential and accessed only where necessary to provide our services.

2. How We Use Your Information

We use personal information to:

• Review and process membership applications
• Respond to enquiries and correspondence
• Manage and administer member accounts
• Arrange and coordinate bookings on behalf of members where requested
• Communicate booking details, confirmations, or service-related updates
• Provide access to members-only areas and services
• Operate, maintain, and improve our website
• Ensure the integrity, safety, and discretion of the Club

We do not sell, rent, or trade personal data under any circumstances.

3. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent – where you have explicitly provided information
• Legitimate interest – to operate, secure, and improve our services
• Contractual necessity – where information is required to manage membership, bookings, or services.

4. How We Protect Your Data

We protect your information using:

• Encrypted website protocols (HTTPS)
• Secure, password-protected systems
• Restricted internal access on a need-to-know basis
• Ongoing security monitoring and reviews

While no method of transmission is entirely secure, we take all reasonable and appropriate steps to safeguard your data.

5. Data Sharing

We may share limited data only with:

• Trusted service providers (such as hosting, analytics, payment processors, or security tools)
• Legal or regulatory authorities where required by law

We do not share personal information with third parties for marketing or promotional purposes.

6. Data Retention

We retain personal information only for as long as necessary:

• Active membership data: retained while membership remains active
• Booking and service records: retained as required for operational, legal, or accounting purposes
• Enquiries: retained for up to 12 months
• Companion applications: retained for up to 18 months
• Analytics data: retained for 12–26 months depending on the service

You may request deletion of your personal data at any time, subject to legal or contractual obligations.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Request data portability
• Object to certain types of processing

To exercise any of these rights, please contact us at:
enquiries@ivoryheritageclub.com.

8. Third-Party Links

Our website may contain links to third-party websites or services.
Ivory Heritage Club is not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, services, or operational practices.
The most current version will always be published on this page.

10. Contact Us

For any questions, concerns, or requests relating to privacy or data protection, please contact:

enquiries@ivoryheritageclub.com

All correspondence is handled with discretion and confidentiality.